Troubleshooting: Orders Are Not Being Blocked
Check the list entry, action settings, checkout type, cache, and whether the order was created through API.
Category
Troubleshooting
Fix common setup, blocking, verification, and Premium issues.
Troubleshooting: Verification Code Is Not Sent
Check email delivery, SMS service credentials, provider balance, and checkout test conditions.
Troubleshooting: Real Customers Are Being Blocked
Reduce false positives by checking recent changes, list entries, automation actions, and anti-bot mode.
Troubleshooting: Premium Features Are Not Working
Check that the core plugin, Premium plugin, license, WooCommerce, and required integrations are active.