Configure Customer Cancellation Requests
Configure customer cancellation requests in WooCommerce, including request rules, allowed statuses, timing, and admin review.
Category
Configuration
Step-by-step setup guides for cancellation, return, reorder, statuses, and appearance.
Review, Approve, or Reject Cancellation Requests
Review, approve, or reject WooCommerce cancellation requests from customers and understand what happens to the order afterward.
Cancel Orders as a Manager With a Reason
Cancel WooCommerce orders as a manager with a reason so staff actions are clear to customers and easy to review later.
Configure Customer Return Requests
Configure customer return requests in WooCommerce, including eligibility rules, request options, and admin review behavior.
Set Up Return Attachments, Items, and Resolutions
Set up return attachments, return items, and resolution options so customers can submit clearer WooCommerce return requests.
Review, Approve, or Reject Return Requests
Review, approve, or reject WooCommerce return requests and manage the order updates that happen after each decision.
Configure Reorder and Order Again
Configure eligibility, item selection, stock checks, cart behavior, email/page calls to action, tracking, and order-family behavior.
Let Customers Select Items and Quantities to Reorder
Select items, quantities, stock-aware replacements, and available quantity before adding a previous purchase to cart.
Configure Reorder Cart Behavior and Redirects
Choose whether reorder items merge with or replace the cart and where the customer continues.
Add Buy This Order Again to Emails and Pages
Expose a safe reorder call to action in customer email, shortcode, or block content.
Process Exchanges with Linked Return and Replacement Orders
Approve an exchange into linked return and replacement orders without duplicating fulfillment work.
Create and Customize Order Statuses
Create and customize WooCommerce order statuses, labels, colors, and badges to match your store workflow.
Customize the Request Popup Appearance
Customize the cancellation and return request popup appearance so the customer request flow matches your store experience.
Set Up Cancellation and Return Emails
Set up cancellation and return email notifications for customers and store admins in WooCommerce Advanced Order Manager.