What WooCommerce Loyalty Premium Does
Learn what WooCommerce Loyalty Premium does for points, levels, rewards, referrals, coupons, and customer retention.
Category
WooCommerce Loyalty Points & Rewards
Learn how to configure WooCommerce Loyalty points, levels, redemption, referrals, campaigns, customer targeting, emails, points history, reconciliation, integrations, troubleshooting, and safe updates.
Plan, implement, and verify WooCommerce Loyalty Points & Rewards.
Use the product page to evaluate scope, the pillar Guide to plan the operating model, and this hub for exact configuration.
Section
Getting Started
Install and Activate WooCommerce Loyalty Premium
Install WooCommerce Loyalty Premium, activate the license, and confirm the points, rewards, and loyalty settings are available.
Recommended First Setup for WooCommerce Loyalty
Set up WooCommerce Loyalty Premium with a safe first configuration for earning points, redeeming rewards, and customer levels.
Section
Configuration
Set Up Loyalty Levels
Set up WooCommerce loyalty levels so customers can progress through tiers based on points, spending, or store activity.
Configure Earning Points From Orders
Configure how customers earn WooCommerce loyalty points from orders, including earning rules, statuses, and exclusions.
Configure Product and Category Earning Rules
Use advanced earning rules to override global earning rates for specific simple products and product categories.
Configure Point Deduction and Expiration
Configure point deduction and expiration rules so WooCommerce loyalty balances stay accurate after refunds, cancellations, or time limits.
Configure Redeeming Points at Cart and Checkout
Configure WooCommerce point redemption at cart and checkout so customers can use points safely without breaking store margins.
Set Up Redeem Products With Points
Let logged-in customers exchange points for selected simple products with per-level point costs.
Create Coupons and Free Shipping From Points
Create WooCommerce coupons and free shipping rewards from loyalty points, including limits, conversion rules, and customer use.
Display Redeem Products With Shortcodes
Build a front-end reward catalog with the WooCommerce Loyalty redeem products shortcode.
Set Up Level Discounts
Set up loyalty level discounts in WooCommerce so customers receive pricing benefits based on their membership or points level.
Configure WooCommerce Loyalty Emails
Configure WooCommerce-native loyalty emails for points, rewards, referrals, levels, coupons, expiration, and periodic statements.
Add Extra Account and Profile Points
Add extra WooCommerce loyalty points for account and profile actions such as signup, profile completion, birthdays, or verification.
Create Loyalty Campaigns and Target Customers
Create time-limited multipliers or fixed bonuses by day, category, Loyalty level, channel, country, first N customers, date range, or Customer Intelligence segment.
Add Extra Purchase and Order Points
Add extra WooCommerce loyalty points for purchase and order actions beyond the standard order earning rule.
Configure Review and Level-Up Bonuses
Configure WooCommerce review bonuses and level-up bonuses so customers receive points for engagement and loyalty milestones.
Set Up Referrals
Set up WooCommerce referrals so customers can invite others and receive loyalty rewards when referral conditions are met.
Section
Tools & Admin
Manage Customer Points and Points History
Adjust points and audit every balance change from the dedicated Loyalty points history screen.
Use the Loyalty Dashboard
Review loyalty performance and open Points history or Settings from the dedicated dashboard.
Export, Preview-Import, and Reconcile Loyalty Points
Use Loyalty Tools for CSV export, import dry-run, batched reconciliation, issue review, and selected repair.
Repair Loyalty Reconciliation Issues Safely
Review issue type and evidence before applying a selected batched repair.
Section
Integrations
Target Customer Intelligence Segments in Loyalty Campaigns
Use Customer Intelligence segments independently from Loyalty levels when the integration is active.
Section
Updates & migrations
WooCommerce Loyalty Updates and Migration Guide
Verify dashboard, campaigns, points history, WooCommerce emails, role ownership, tools, reconciliation, and Customer Intelligence targeting after updating.