Manage Customer Points and Points History
Adjust points and audit every balance change from the dedicated Loyalty points history screen.
Category
Tools & Admin
Documentation entries grouped for a specific plugin or feature area.
Export, Preview-Import, and Reconcile Loyalty Points
Use Loyalty Tools for CSV export, import dry-run, batched reconciliation, issue review, and selected repair.
Use the Loyalty Dashboard
Review loyalty performance and open Points history or Settings from the dedicated dashboard.
Repair Loyalty Reconciliation Issues Safely
Review issue type and evidence before applying a selected batched repair.
Audit Points From Orders and Points History
Use the order points summary and Users points history screen to investigate loyalty point changes.
Import Points and Redefine Loyalty Levels
Import WooCommerce loyalty points and redefine loyalty levels when migrating stores or correcting customer reward data.
Understand Points Lifecycle on Order Status Changes
Learn when order points are awarded, deducted, returned, and protected against duplicate processing.
Monitor Loyalty Background Jobs
Track redefine, level reset, points zero-all, birthday reward, and anniversary reward batch jobs.