Troubleshooting Loyalty Points Are Not Earned or Deducted
Troubleshoot WooCommerce loyalty points that are not earned, deducted, adjusted, or recorded after customer orders.
Category
Troubleshooting
Fix common points, level, redemption, referral, and display issues.
Troubleshooting Customers Cannot Use or Redeem Points
Troubleshoot WooCommerce customers who cannot use or redeem loyalty points at cart, checkout, or account pages.
Troubleshooting My Points or Referrals Are Not Showing
Troubleshoot missing My Points, referrals, loyalty cards, or reward messages in WooCommerce customer accounts.
Referral Attribution Rules and Edge Cases
Understand how referral links and referral coupons are attributed, awarded, and protected from self-referrals.