Target Customer Intelligence Segments in Loyalty Campaigns
Use Customer Intelligence segments independently from Loyalty levels when the integration is active.
Applies to 1.2.2+
Stable
Verified July 29, 2026
Use Customer Intelligence segments independently from Loyalty levels when the integration is active.
Open the feature
Go to Loyalty > Campaigns.
Complete the workflow
- Choose a narrow test customer or date range.
- Configure the campaign, filter, scan, or repair.
- Preview or review the calculated audience and result.
- Activate or apply once, then inspect Points history.
Verify the result
- The intended customers match the rule or segment.
- Points history explains the resulting change.
- Unavailable integrations preserve saved segment IDs instead of silently changing the audience.
Continue from WooCommerce Loyalty Points & Rewards documentation to the complete product workflow.
Evaluate product scope on the money page, use the pillar Guide for decisions and trade-offs, and return here for exact configuration.
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