Troubleshoot Customer Sync, Tasks, and CRM Emails
Diagnose stale profiles, missing totals, task reminders, table readiness, and email delivery.
Applies to 1.2.2+
Free
Stable
Verified August 3, 2026
Start with the Store setup readiness panel and Sync center before rerunning destructive maintenance.
Open the feature
Go to Customers > Settings.
Before you start
- Capture the affected customer/order IDs and the time the issue occurred.
Recommended workflow
- Check the WooCommerce, HPOS, Database, and Order sync readiness items.
- Resume incomplete sync or recalculation jobs.
- Verify WordPress Cron for task reminders.
- Check WooCommerce email settings and mail logs.
- Re-run one bounded repair tool and inspect the affected profile.
What success looks like
- Store setup reports ready tables and a current sync state.
- The repaired profile matches source orders.
Important notes
- Use Reset data only with a verified backup and an intentional full rebuild.
Release and support resources
Continue from Customer Intelligence for WooCommerce documentation to the complete product workflow.
Review the product page for the current release, installation options, and support resources.
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