Troubleshooting: Cancel or Return Buttons Are Not Showing
Troubleshoot missing cancel or return buttons in WooCommerce customer accounts, order pages, or admin screens.
If customers cannot see the cancel or return button, check feature status, allowed order status, time limits, and existing requests.
Check the License
The plugin features require an active license. Go to YoOhw Studio → Licenses and confirm the license is active.
Check the Feature Is Enabled
For cancellation, check WooCommerce → Settings → Orders → Cancellation. For returns, check WooCommerce → Settings → Orders → Returns.
Check Allowed Status
The current order status must match the allowed statuses configured for the feature.
Check Time Limits
If a time limit is set and the period has passed, the button is hidden.
Check Existing Requests
The plugin hides actions when the order already has a cancellation or return request waiting for review.
Check Virtual Orders
If virtual-only returns are disabled, the Return order button is hidden for orders containing only virtual items.
Continue from WooCommerce Advanced Order Manager documentation to the complete product workflow.
Evaluate product scope on the money page, use the pillar Guide for decisions and trade-offs, and return here for exact configuration.
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