Troubleshooting Stock Campaigns and Delay Notices
Fix missing Stock Campaigns rows, disabled Notify delay buttons, and unexpected campaign metrics.
Use this checklist when the Stock Campaigns dashboard does not show the campaigns or delay notices you expect.
Stock Campaigns Has No Rows
- Confirm the plugin license is active.
- Confirm at least one product or variation currently has On preorder or On backorder stock status.
- Confirm the product is not already converted back to in stock.
- Clear filters by choosing All active campaigns.
Notify Delay Is Disabled
- Confirm the product has a current available date.
- Confirm affected orders were placed while the item had an earlier available date.
- Confirm the current product date is later than the checkout snapshot date.
- Confirm a notice was not already sent for the same new date.
Metrics Look Wrong
Campaign metrics are based on open WooCommerce orders and exact product or variation IDs stored by the plugin. Cancelled, refunded, trash, and completed orders may not count as open campaign demand.
When to Collect Diagnostics
Collect a support diagnostic bundle when the campaign row exists but reserved units, revenue, or delay notice counts do not match the affected orders.
Continue from WooCommerce Stock Manager documentation to the complete product workflow.
Evaluate product scope on the money page, use the pillar Guide for decisions and trade-offs, and return here for exact configuration.
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