Automation Rules: Customer Identity and Address Checks
Configure customer identity, address, value, attempts, and status-based automation rules.
Category
Blacklist Manager Premium
Learn how to configure Blacklist Manager local and Global Blacklist protection, verification, risk scoring, automation, checkout and form enforcement, order review, integrations, troubleshooting, and safe updates.
Plan, implement, and verify Blacklist Manager Premium.
Use the product page to evaluate scope, the pillar Guide to plan the operating model, and this hub for exact configuration.
Section
Automation & Risk Score
Automation Rules: Device and Behavior Checks
Use Device vs Email/Phone, Device vs Address, and Device identity spread rules safely.
Automation Rules: IP and Location Checks
Configure hosting IP, proxy/VPN/TOR, IP country, and IP address coordinate rules.
Automation Rules: Payment Checks
Configure payment automation rules such as card country, AVS, high-risk card country, and PayPal mismatch checks.
Configure Risk Score Thresholds and Score Actions
Configure Blacklist Manager risk score thresholds, score actions, gateway totals, auto-add rules, and delayed cancellation behavior.
Section
Advanced Protection
Advanced Blocking: IP, Country, Browser, and Domain Rules
Configure advanced IP, country, browser, domain, TLD, proxy, hosting, radius, and REST API blocking in Blacklist Manager.
Configure Verification and Validation
Set up Blacklist Manager email and phone verification, disposable contact checks, SMS providers, name validation, and whitelist merge.
Configure Anti-Bot Checkout Protection
Configure Blacklist Manager anti-bot checkout protection with Balanced, Strict, or Custom mode and test safely before going live.
Configure Payment Protection and Gateway Checks
Protect WooCommerce payment methods with Blacklist Manager gateway checks, Stripe analysis, PayPal verification, AVS, and country rules.
Set Up Device Identity and Device Cleanup
Set up Blacklist Manager device identity, review linked emails and phones, inspect device details, and clean old device records.
Configure Form Integrations
Protect Contact Form 7, Gravity Forms, and WPForms with blacklist checks and per-form exclusions.
Section
Order Review
Use the Orders List Risk Score Column
Use the WooCommerce Orders list risk score column to find risky orders quickly before opening each order for detailed review.
Review Risk Score and Global Blacklist Results on an Order
Review Blacklist Manager risk scores, matched checks, Stripe fraud data, and Global Blacklist results inside an order.
Use Blacklist Actions on the Edit Order Page
Use Blacklist Manager actions on the WooCommerce edit order page to add, remove, and review suspect or blocked customer details.
Section
Tools & Admin
Use Import, Export, and Cleanup Tools
Use Blacklist Manager import, export, whitelist merge, activity cleanup, and device cleanup tools without losing important records.
Use Activity Logs to Review Blocked Attempts
Use Blacklist Manager Activity Logs to review blocked attempts, inspect event details, understand actions, and clean old logs safely.
Set Up Blacklist Connection Between Stores
Connect Blacklist Manager across trusted stores with Host and Sub site modes, secure keys, sync tests, and revocation controls.
Configure Staff Permissions
Configure Blacklist Manager staff permissions for dashboard access, order review actions, notifications, activity logs, and settings.
Configure Admin Email Notifications
Configure Blacklist Manager admin email notifications for suspect orders, blocked attempts, registrations, comments, reviews, and forms.
Configure Customer Notices
Customize Blacklist Manager customer notices for blocked checkout, registration, comments, reviews, login, forms, and validation checks.
Configure Access Prevention Messages
Customize Blacklist Manager access prevention messages for blocked IPs, country restrictions, browser blocking, and full-site blocks.
Section
Troubleshooting
Troubleshooting: Orders Are Not Being Blocked
Check the list entry, action settings, checkout type, cache, and whether the order was created through API.
Troubleshooting: Verification Code Is Not Sent
Check email delivery, SMS service credentials, provider balance, and checkout test conditions.
Troubleshooting: Real Customers Are Being Blocked
Reduce false positives by checking recent changes, list entries, automation actions, and anti-bot mode.